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17-18 September | Amsterdam, Netherlands
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IMPORTANT NOTE: Timing of sessions and room locations are subject to change.
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From Advisory to Autonomous: A Staged Model for Agent Adoption - Milos Mandic, Lleverage
Friday September 18, 2026 16:20 - 16:45 CEST
G106 + G107 (1st Floor)
Most teams shipping agents into production hit the same wall. The build is fast. The adoption is not. A solution that works in three weeks can take three months before operators trust it enough to actually use.

This talk is about closing that gap. Drawing on production deployments across fifteen-plus enterprise clients in logistics, wholesale, manufacturing, insurance, and finance, I'll walk through a four-stage model for moving agents from advisory to full autonomy without breaking trust along the way.

The talk goes deep on a single use case deployed across multiple clients: sales order processing. I'll cover what changed when we moved too quickly between stages and lost trust we had already earned, how we rebuilt it, and the operator-side patterns we now look for before progressing a stage.

The framework is protocol-agnostic. Whether teams are integrating agents through MCP, APIs, or a mix, the trust progression is the same. The talk should be useful for anyone building or deploying agent systems where humans remain in the loop and where adoption, not capability, is the binding constraint on impact.
Speakers
avatar for Milos Mandic

Milos Mandic

Founder & Editor, FDE Hub
Milos Mandic is a Forward Deployed Engineer based in Amsterdam. Over the past year he has shipped AI automation across more than fifteen parallel client engagements in logistics, wholesale, manufacturing, insurance and finance. He writes FDE Hub, a vendor-neutral newsletter on the... Read More →
Friday September 18, 2026 16:20 - 16:45 CEST
G106 + G107 (1st Floor)
  Human-Agent Collaboration

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